Frequently Asked Questions

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems and help you anticipate potential issues in advance.

Our fees are transparent. We get paid by travel vendors whose products we utilize in crafting an itinerary. In many cases, you save more than you spend. We can work within your budget, and we always focus on making sure that you get a solid value in return. 

Yes, we specialize in group travel! Are you a member of an affinity group and want to arrange travel for your group or are you looking to plan a destination wedding or family reunion? We can handle the details and ensure that you have access to group seating, venues, and discounts. 

 Do I need a passport book or card? Here's the difference:  

A passport book - 

• Can be used for international travel to all destinations by air, land, or sea
• Can be used to acquire travel visas
• Proof of your identity and US citizenship

A passport card -

• People who frequently cross the Mexican or Canadian border by car or train.
• Children too young to get a driver’s license or other state-issued identification card.
• Non-drivers who want a card-sized identity document.
• You can only use the passport card for travel by land or by sea; you can't use it for air travel.  (Please note that cruise lines recommend that all cruise passengers hold a passport book in case an emergency requires that you be returned to the US by air.)

 You've put a lot of time and planning into your dream vacation, travel protection can help protect your investment from unexpected problems that might arise. Flight delays, missed connections, lost luggage, illness or weather related problems can interrupt the best laid plans. Consider what is best for your vacation investment to address potential issues in advance. 

 Betty's Travel Discovery is based in Texas and we work with our host agency in Florida. Our clients are located all over the country and technology has enabled us to stay connected. We can absolutely  speak with you over the phone, in person when near our city or your city, via email or via face-to-face over the computer. We are happy to set a time that is best for you to speak with us.